Require Customer Login

This setting controls whether customers must sign in to their Shopify customer account before booking, or if they can book as a guest by filling out a form.

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🛠️ How to set

1. Go to Tipo Appointment app > open Settings > General
2. Scroll to the Customer accounts section
3. Choose one of the following options:

• Customer Login
• Legacy Mode

4, Click Save

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🔐 Option 1: Customer Login (Recommended)

When enabled, customers must log in before booking.

What customers will see: a sign-in prompt before they can continue.

Best for:

• Paid services
• Stores that want cleaner customer data (booking linked to a real Shopify customer)

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📝 Option 2: Legacy Mode (Book without login)

When enabled, customers can book without signing in. They simply fill out a form during booking.

What customers will see: extra fields (name, phone, etc.) to enter manually.

Best for:

• Free services
• “Fast booking” flows where you don’t want customers to create/login to an account

3. Click Save

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⚡ Quick compare 2 setting options

Setting	Customer Login	Legacy Mode
Login required	Yes	No

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🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.