This setting controls whether customers must sign in to their Shopify customer account before booking, or if they can book as a guest by filling out a form.
🛠️ How to set
Go to Tipo Appointment app > open Settings > General
Scroll to the Customer accounts section
Choose one of the following options:
Customer Login
Legacy Mode
4, Click Save
🔐 Option 1: Customer Login (Recommended)
When enabled, customers must log in before booking.
What customers will see: a sign-in prompt before they can continue.
Best for:
Paid services
Stores that want cleaner customer data (booking linked to a real Shopify customer)
📝 Option 2: Legacy Mode (Book without login)
When enabled, customers can book without signing in. They simply fill out a form during booking.
What customers will see: extra fields (name, phone, etc.) to enter manually.
Best for:
Free services
“Fast booking” flows where you don’t want customers to create/login to an account
Click Save
⚡ Quick compare 2 setting options
Setting
Customer Login
Legacy Mode
Login required
Yes
No
🙋 Still need support?
If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.
