# Default Appointment status

### ⚙️ How to set

1. Open the app > click **Settings > General**
2. In **Advanced**, scroll to **Default status for new bookings**
3. Select an  option 

* **Sync with Order Status**
* **Pending**
* **Approved**

4. Click **Save**

<figure><img src="/files/eo1Ao3e5V308D4dvJdGV" alt=""><figcaption></figcaption></figure>

***

### 🔄 Option 1: Sync with Order Status

When **Sync with Order Status** is enabled, Tipo will automatically update the **appointment status** based on the **Shopify order status**.

#### Status mapping

| **Shopify Order Status** | **Appointment Status (Tipo)** |
| ------------------------ | ----------------------------- |
| Paid                     | Approved                      |
| Pending                  | Pending                       |
| Cancelled                | Cancelled                     |
| Draft                    | Pending                       |

#### Example (Paid → Approved)

Shopify order shows **Paid**:

<figure><img src="/files/nxOwL7fCecTwch9d4Q8M" alt=""><figcaption></figcaption></figure>

Tipo appointment becomes **Approved**:

<figure><img src="/files/Cl3bEdh57wwF6jlAKvtn" alt=""><figcaption></figcaption></figure>

***

### ⚙️ Option 2: Set a fixed default status (Pending or Approved)

If you select **Pending** *or* **Approved** as the default status:

* New appointments will always be created with that status
* The appointment will NOT follow Shopify order status anymore, even if the order later becomes Paid / Pending / Cancelled

Use this if you want full manual control (for example, you approve appointments yourself regardless of payment).

***

### 💡 Tips

* Choose **Sync with Order Status** if your workflow is payment-driven (paid bookings auto-approved).
* Choose **Pending** if you need to review or confirm appointments before approving.
* Choose **Approved** if most bookings should be confirmed immediately.

***

**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.


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