Default Appointment status

This setting controls what status a new appointment starts with in Tipo, and (optionally) whether it should follow the Shopify order status.

⚙️ How to set

1. Open the app > click Settings > General
2. In Advanced, scroll to Default status for new bookings
3. Select an option

• Sync with Order Status
• Pending
• Approved

4. Click Save

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🔄 Option 1: Sync with Order Status

When Sync with Order Status is enabled, Tipo will automatically update the appointment status based on the Shopify order status.

Status mapping

Shopify Order Status	Appointment Status (Tipo)
Paid	Approved
Pending	Pending
Cancelled	Cancelled
Draft	Pending

Example (Paid → Approved)

Shopify order shows Paid:

Tipo appointment becomes Approved:

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⚙️ Option 2: Set a fixed default status (Pending or Approved)

If you select Pending or Approved as the default status:

• New appointments will always be created with that status
• The appointment will NOT follow Shopify order status anymore, even if the order later becomes Paid / Pending / Cancelled

Use this if you want full manual control (for example, you approve appointments yourself regardless of payment).

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💡 Tips

• Choose Sync with Order Status if your workflow is payment-driven (paid bookings auto-approved).
• Choose Pending if you need to review or confirm appointments before approving.
• Choose Approved if most bookings should be confirmed immediately.

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🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.