How Availability Works (Overview)
Learn how staff schedules, service rules, and booking settings work together to control what customers can book.
⚙️ How Availability Works in Services
When creating or editing a service, you can choose how availability is calculated. Tipo Appointment now provides two options:
By team members
By service hours
You can find this the app > Services section > open a service detail.
👥 By Team Members
Use this option when your service is provided by specific staff members and their individual schedules determine availability.
Each team member can have their own working hours, and customers will book based on those available time slots.
How it works
Multiple team members can be assigned to one service.
Each member has their own availability schedule.
Customers will see time slots based on team member availability.
Example
Service: Yoga Class
Teacher A
Monday only
Teacher B
Monday – Sunday
Customers will see more available slots because Teacher B is available more days.
Important
If Teacher A is booked for Yoga Class 1 at 10:00 AM, they cannot be booked for another service at the same time.
This prevents double booking across services.
Best for
Studios with multiple instructors
Services that require specific staff
Businesses managing staff schedules
🕒 By Service Hours
Use this option when the service does not depend on specific staff members.
Instead, you set availability directly for the service itself.
How it works
No team members are required.
You set service hours directly in the calendar.
Customers book based on the service schedule.
Example
Service: Yoga Class
Service availability:
Monday – Sunday
08:00 – 16:00
Customers can book any time within these hours.
Important
Bookings are not linked to team member schedules, so there are no staff conflicts across services.
Best for
Group classes
Room / facility bookings
Businesses that do not assign staff per booking
🔍 Comparison
Uses staff schedules
✅ Yes
❌ No
Multiple staff per service
✅ Yes
❌ No
Prevents staff double booking
✅ Yes
❌ Not applicable
Service-level schedule
❌ No
✅ Yes
Best for
Staff-based services
Resource / class-based services
💡 Which Option Should You Choose?
Choose By Team Members if:
You assign bookings to specific staff
Staff availability affects booking times
Choose By Service Hours if:
You only need service-level scheduling
Staff assignments are not required
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