> For the complete documentation index, see [llms.txt](https://docs.tipo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tipo.io/tipo-appointment-booking/third-party-integration/omnisend-integration.md).

# Omnisend integration

Use Omnisend to sync booking customers and trigger email or SMS automations.

### ✅ What this integration does

When a booking is created:

* Customer data is sent to **Omnisend**
* You can trigger flows yourself such as:
  * Confirmation follow-ups
  * Review requests
  * Re-engagement campaigns

***

### 🔑 Step 1: Get your Omnisend API key

Reference: <https://support.omnisend.com/en/articles/1061890-generating-api-key>

Steps:&#x20;

1. Go to [Omnisend](https://www.omnisend.com/) and log into your account
2. In the Omnisend dashboard, click your profile icon (top right) >  select **Store Settings** > navigate to the **API Keys** tab.
3. Click the **Create API Key** button > give your key a name (e.g., “MyApp Integration”) > select the permissions your integration needs&#x20;
4. Click **Save** > once the key is generated, copy and securely store it

<figure><img src="https://2420234940-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1ux6d1pfkKFKCAAHuj8H%2Fuploads%2Fj9lh4j6l55P7l0UQdJR4%2Fchrome-capture-2023-7-2.gif?alt=media&amp;token=ae47dd02-afdb-43c2-94ef-898e96364add" alt=""><figcaption></figcaption></figure>

***

### 🔌 Step 2: Connect Omnisend

1. Open the app > click **Settings** > **Integrations** > find **Omnisend**
2. Click on the connect icon
3. Paste the API generated on the step 1 to **API key**  field
4. Click **Save**&#x20;

<figure><img src="https://2420234940-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1ux6d1pfkKFKCAAHuj8H%2Fuploads%2Fboa9bUy7lMmqf2gslQ4i%2F2026-02-05_16-36-36.png?alt=media&amp;token=e0f6ec52-2d0e-4f25-a18b-094e7fa15208" alt=""><figcaption></figcaption></figure>

***

### ✅ Confirm it’s working

After an appointment is booked, new contact is added to Omnisend.&#x20;

Create a test booking and check:

* Omnisend **Contacts**
* Any automation triggered by new contacts

***

**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.