Omnisend integration

Use Omnisend to sync booking customers and trigger email or SMS automations.

✅ What this integration does

When a booking is created:

• Customer data is sent to Omnisend

• You can trigger flows yourself such as:

  • Confirmation follow-ups

  • Review requests

  • Re-engagement campaigns

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🔑 Step 1: Get your Omnisend API key

Reference: https://support.omnisend.com/en/articles/1061890-generating-api-key

Steps:

1. Go to Omnisend and log into your account

2. In the Omnisend dashboard, click your profile icon (top right) > select Store Settings > navigate to the API Keys tab.

3. Click the Create API Key button > give your key a name (e.g., “MyApp Integration”) > select the permissions your integration needs

4. Click Save > once the key is generated, copy and securely store it

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🔌 Step 2: Connect Omnisend

1. Open the app > click Settings > Third party integration > find Omnisend

2. Turn Activate ON

3. Paste the API generated on the step 1 to API key field

4. Click Save

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✅ Confirm it’s working

After an appointment is booked, new contact is added to Omnisend.

Create a test booking and check:

• Omnisend Contacts

• Any automation triggered by new contacts

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🙋 Still need support?

If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.