How to block dates or working hours

There are 2 ways to block off time on the booking app.

• Use Block specific dates setting
• Set up employee availability

⚙️ Option 1: Use Block specific dates setting

Steps to manage

1. Open the app > click Settings > srcoll down to Block specific dates > click Add blocked date

2. Set the time range you want to block, select services to apply the blocked date

3. Click Save

Example: What customers will see

Setup

• Staff A works: 8:00 – 16:00
• Service duration: 1 hour
• Blocked: Dec 22–30 (holiday)

Result

• ❌ No slots shown between Dec 22–30
• ✅ Slots resume on Dec 31

Customers never see blocked dates on the booking popup.

Notes:

⚠️ Blocking time does not cancel existing bookings (You’ll need to reschedule or cancel them manually.)

⚠️ Blocked time overrides:

• overlapping time slots
• booking date range
• staff availability

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⚙️ Option 2: Set up employee availability

The available time of the service depends on available time of the team member.

If you want to edit the available time of a specific service. you need to

• create a team member
• edit availability time of team member to block off certain dates or time
• assign team member to the service

Steps to manage

1. Open the app > click Services on the left menu > open the service you want to edit

2. In the service detail > Availability > click on team member name or create a new team member > it directs to team member detail

Another approach: Open the app > click Team Members > open the team member detail you want

3. In Availability section, click on a date you want to edit > The Edit Availability popup will appear > click Unavailable

4. Select date(s) to apply the time

• click Sunday Dec 14, 2025, to apply the time to a specific date only
• or click All Sunday to all time to all sundays
• or click Day or week range > select multiple days you want to be unavailable

5. click Save

The blocked time will immediately disappear from customer booking options

What Customers Will See

When a time is blocked:

• The time slot will not appear in the booking popup
• Customers cannot select or book during unavailable periods
• Only valid, available slots are shown

Example:

Stylist “Maria” is unavailable on March 8, 2026 because of a seminar.

• In Maria’s availability: select March 8 → mark as Unavailable (all day).
• Only Maria is unavailable; other team members remain bookable.

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🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.