> For the complete documentation index, see [llms.txt](https://docs.tipo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tipo.io/tipo-appointment-booking/settings/block-off-specific-dates-or-times.md).

# Block off specific dates or times

Use this feature to **temporarily make a service unavailable**, even if staff normally works during that time.

This is useful for **holidays, vacations, sick days, private events, or last-minute changes**.

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## ℹ️ What does “Block off” mean?

Blocking off time tells the system:

> ❌ “Do NOT allow bookings during this period”

Even if:

* the staff is available
* the service is active
* overlapping time slots are enabled

Blocked time **always takes priority**.

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## ℹ️ When should you block off time?

Common examples:

* Holidays (Christmas, New Year)
* Staff vacation
* Sick leave
* Training or internal meetings
* One-off closures or emergencies

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## 📌 How blocking works&#x20;

Availability is calculated in this order:

1️⃣ Staff working hours\
2️⃣ Service duration & rules\
3️⃣ Booking date range\
4️⃣ **Blocked dates/times (highest priority)**

⇒  If time is blocked → customers will NOT see those slots

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## ⚙️ How to block off dates or times

There are 2 ways to block off time on the booking app.

* Use Block specific dates setting
* Set up employee availability

### Option 1: Use **Block specific dates setting**

1\. Open the app > click **Settings** > srcoll down to **Block specific dates**  > click **Add blocked date**

<figure><img src="/files/VXMbYyRZ88dvtO9b5x2a" alt=""><figcaption></figcaption></figure>

2. Set the time range you want to block, select services to apply the blocked date

<figure><img src="/files/OQUmfMbOgY91urCGqBrk" alt=""><figcaption></figcaption></figure>

3. Click **Save**

#### **Example: What customers will see**

**Setup**

* Staff A works: 8:00 – 16:00
* Service duration: 1 hour
* Blocked: Dec 22–30 (holiday)

<figure><img src="/files/ZQK7gTDbzFRb96CM9wCj" alt=""><figcaption></figcaption></figure>

**Result**

* ❌ No slots shown between Dec 22–30
* ✅ Slots resume on Dec 31

Customers never see blocked dates on the booking popup.

**Notes:**

⚠️ Blocking time does **not cancel existing bookings**\
(You’ll need to reschedule or cancel them manually.)

⚠️ Blocked time overrides:

* overlapping time slots
* booking date range
* staff availability

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### Option 2: Set up employee availability

The available time of the service depends on available time of the team member.&#x20;

If you want to edit the available time of a specific service. you need to

* create a team member
* edit availability time of team member to block off certain dates or time
* assign team member to the service

#### **Steps to manage**&#x20;

1\. Open the app > click **Services** on the left menu > open the service you want to edit

2\. In the service detail > **Availability** > click on team member name or create a new team member > it directs to team member detail

<figure><img src="/files/kIJDR0QXGKeTSB86Trl0" alt=""><figcaption></figcaption></figure>

Another approach: Open the app > click **Team Members** > open the team member detail you want

3\. In **Availability** section, click on a date you want to edit > The Edit Availability popup will appear > click **Unavailable**

<figure><img src="/files/p3xgAyLtc6aNx4UqR8QP" alt=""><figcaption></figcaption></figure>

4\. Select date(s) to apply the time

* click **Sunday Dec 14, 2025**, to apply the time to a specific date only
* or click **All Sunday**  to all time to all sundays
* or click **Day or week range** > select multiple days you want to be unavailable

<figure><img src="/files/OcRWIyXnRSMlDt5zHygO" alt=""><figcaption></figcaption></figure>

5\. click **Save**

The blocked time will immediately disappear from customer booking options

#### What Customers Will See

When a time is blocked:

* The time slot will not appear in the booking popup
* Customers cannot select or book during unavailable periods
* Only valid, available slots are shown

#### **Example:**

Stylist “Maria” is unavailable on March 8, 2026 because of a seminar.

* In Maria’s availability: select March 8 → mark as Unavailable (all day).
* Only Maria is unavailable; other team members remain bookable.

## ▶️ Tutorial video

{% embed url="<https://www.youtube.com/watch?v=k3EeYziWis0>" %}

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**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.
