# How to limit how many people can book

In Tipo Appointment Booking, the number of people who can book is controlled by **Service Capacity**.

This setting defines the maximum number of bookings allowed for the same time slot, regardless of how many team members you have.

***

### ⚙️ How to set service capacity

1. Open the app > click **Services** > open a service
2. Find **Capacity**
3. Enter the maximum number of people allowed
4. Save the service

<figure><img src="/files/jceugI6X49SFp9RVV6qS" alt=""><figcaption></figcaption></figure>

***

### ✅ How service capacity works

* **Capacity** = how many bookings are allowed at the same time
* Capacity applies per time slot
* Once capacity is reached, that time slot becomes unavailable for customers

> Think of capacity as “how many people can attend this service at the same time”.

### 💡 Examples

#### Example 1: One employee, Capacity = 1

Capacity = 1, one employee (1-on-1 service)

**Setup**

* Service capacity: **1**
* Employees assigned: **1**

**What happens**

* 1 customer books a time slot
* No other customers can book that same time

**How it works**

```
Total capacity: 1
Booked: 1
Available spots: 0
```

* The employee is fully booked
* The time slot is closed automatically

✔️ Best for:

* Private appointments
* Consultations
* Personal services

***

#### Example 2: One employee, Capacity = 10 (group booking)

**Setup**

* Service capacity: **10**
* Employees: 1

**What happens**

* 4 customers book the same time slot
* Remaining spots: **6**

**How it works**

```
Total capacity: 10
Booked: 4
Available spots: 6
```

* Customers can continue booking until all 10 spots are filled
* When the 10th booking is made, the time slot becomes unavailable

#### Example 3: Capacity = 1, three employees

**Setup**

* Service capacity: **1**
* Employees assigned: **3**

**What happens**

* When capacity = 1, the capacity applies per employee, not across all employees.
* This means:
  * Each employee can handle **1** booking per time slot
  * Multiple customers can book at the same time as long as different employees are available

**How it works**

At **10:00 AM on Jan 1**:

* Customer A books **Employee 1**
* Customer B books **Employee 2**
* Customer C books **Employee 3**

✅ **3 customers can book at the same time**\
❌ No employee is double-booked

***

**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.<br>


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