How to limit how many people can book
In Tipo Appointment Booking, the number of people who can book is controlled by Service Capacity.
This setting defines the maximum number of bookings allowed for the same time slot, regardless of how many team members you have.
⚙️ How to set service capacity
Open the app > click Services > open a service
Find Capacity
Enter the maximum number of people allowed
Save the service
✅ How service capacity works
Capacity = how many bookings are allowed at the same time
Capacity applies per time slot
Once capacity is reached, that time slot becomes unavailable for customers
Think of capacity as “how many people can attend this service at the same time”.
💡 Examples
Example 1: One employee, Capacity = 1
Capacity = 1, one employee (1-on-1 service)
Setup
Service capacity: 1
Employees assigned: 1
What happens
1 customer books a time slot
No other customers can book that same time
How it works
The employee is fully booked
The time slot is closed automatically
✔️ Best for:
Private appointments
Consultations
Personal services
Example 2: One employee, Capacity = 10 (group booking)
Setup
Service capacity: 10
Employees: 1
What happens
4 customers book the same time slot
Remaining spots: 6
How it works
Customers can continue booking until all 10 spots are filled
When the 10th booking is made, the time slot becomes unavailable
Example 3: Capacity = 1, three employees
Setup
Service capacity: 1
Employees assigned: 3
What happens
When capacity = 1, the capacity applies per employee, not across all employees.
This means:
Each employee can handle 1 booking per time slot
Multiple customers can book at the same time as long as different employees are available
How it works
At 10:00 AM on Jan 1:
Customer A books Employee 1
Customer B books Employee 2
Customer C books Employee 3
✅ 3 customers can book at the same time ❌ No employee is double-booked
🙋 Still need support?
If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.
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