Set Availability for Services

Availability controls when customers can book a service. Time slots shown on your storefront come from your team members’ schedules.

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💡 When is a service bookable?

A customer can book only when all of these are true:

• A team member is assigned to the service
• That team member has working hours set
• The date/time is not blocked
• The booking date range (if used) allows that date

For example: I have 2 teachers (team member) for service Yoga

• Create team member 1 (Teacher 1) > set available time from Monday to Friday day > assign him to the service
• Create team member 2 (Teacher 2) > set available time on weekend > assign him to the service

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✅ Before you start

Make sure you have:

• A service created (with the correct duration)
• At least 1 team member added and assigned to the service

Tip: Duration affects the time slots customers see (example: 1-hour duration = 1-hour slots).

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🧭 How to set availability

You can set availability in two ways:

Option A: From the service

1. Open the app → Services
2. Open the service you want to edit
3. Go to Availability and click a team member (or create a new one)

Option B: From the team member

1. Open the app → Team members
2. Open the team member you want to edit

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⏱ Add working hours

1. In the team member’s Availability section, click the date/day you want to edit

2. Enter Start time and End time (example: 08:00–18:00)

3. Choose how you want to apply the time:

Apply to	Use when
Specific date	Only one date should be available (e.g., Nov 3 only)
All Mondays	Every Monday should follow this schedule
Day/week range	Apply the same schedule to multiple weekdays or a period of time

4. Click Save

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✅ What customers will see (time slots)

Customers will see available slots based on:

• team member working hours
• your service duration

Example (duration = 1 hour):
If availability is 08:00–18:00, customers will see slots like:
08:00–09:00, 09:00–10:00, … and the last slot starts at 17:00 and ends at 18:00.

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▶️ Tutorial video

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🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.