Allow overlapping time slots

Overlapping time slots lets customers choose more start times for the same service duration. It’s great when you want flexible booking times like 9:00, 9:15, 9:30… instead of only 9:00, 10:00, 11:00.

✅ How it works

Your service still keeps the same duration (example: 60 minutes).
Overlapping only changes how frequently start times appear.

Example (60-minute service)

Without overlapping
Customers see slots every 60 minutes: 9:00, 10:00, 11:00

With overlapping (every 15 minutes)
Customers see more start times: 9:00, 9:15, 9:30, 9:45, 10:00…

⇒ This gives customers more flexibility to book a time that fits their schedule.

💡 When to use this setting

Use Allow overlapping if you want:

More booking options
Busy schedules where customers need flexibility
Services like haircuts, consultations, yoga classes, etc.

Avoid very small intervals (like 5 minutes) unless you truly need it, your booking list can become too long.

🛠️ Set up overlapping time slots

Open the app > click Settings > Advanced > scroll down to Allow flexible time slots
Select option Allow overlapping
Select Time stepping
Click Save

Example

If you set:

Service duration: 60 minutes
Time stepping: 15 minutes

Customers may see available start times like:
9:00, 9:15, 9:30, 9:45, 10:00, 10:15…

Each booking still lasts 60 minutes, but customers can start at more times.

📌 Important notes

Overlapping slots do NOT mean double booking.
A booking still blocks the full service duration.
If you allow overlapping but still don’t see extra slots, check:
- staff availability hours
- blocked time/off dates
- booking date range limits
- service duration (very long durations naturally reduce available starts)

🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.