Paid Service (Pay to book)
Use Pay to book when you want customers to confirm their appointment only after they pay. The app connects your booking flow with Shopify checkout so you get confirmed, paid bookings.
💡 When to use “Pay to book”
Perfect for services where payment is required or recommended:
Salon & spa appointments
Classes & workshops (yoga, dance, courses)
Consultations & sessions (therapy, coaching, beauty)
Events with limited seats where no-shows are costly
Tours, rentals, or experiences requiring upfront payment or deposit
If you don’t want to charge online, use Free booking (no payment) instead.
⚙️ How to set up a Paid service (Pay to book)
Step 1: Open Services
Open the app > click Services
Click New service button
Steps 2: Choose a service type
A. Book by Time Slot
Best for services that happen within a day and have a set duration.
Examples: * Barber Shop: 30-minute haircut slots.
Customer View: A list of specific times (e.g., 10:00 AM, 10:30 AM) showing available slots.
B. Book for a Full Day
Used for services where the customer occupies the entire date from start to finish.
Examples: * Photography Studio: Renting the space for a full day shoot.
Car Rental: Hiring a vehicle for a 24-hour period.
Customer View: A calendar where they select one specific day.
C. Book Across Multiple Days
Best for services that span several consecutive days.
Examples: * Summer Camp: A 5-day youth program.
Customer View: A date-range picker where they select a Start Date and End Date.
Step 3: Create the service product in Shopify
The app creates/uses a Shopify Product for your service. In the Add product screen:
Title: e.g., Cycling
Status: Active
Category: choose the closest match (optional)
Price: set your service price (for checkout services)
Click Save.
Step 4: Configure service settings
👥 Capacity
Set how many people can book the same time slot.
Example:
1for 1-on-1 appointmentsExample:
5for group sessions
⏱️ Duration
Choose how long each booking takes:
Quick buttons (30, 60, 90, 120 min…)
Or Custom
If your service supports it, you can choose:
Less than a day
Multiple days
Example: Haircut = 60 min
Step 5: Choose payment type
Select one of the option below:
You’ll see these options under it:
Pay now – customer must pay immediately at checkout
Pay later – a draft order & invoice are created; customer pays later
Allow customer to choose pay now or pay later – customer picks at booking time
Step 6: Set Availability
In the Availability section, click Manage
Assign team members to this service (required). If you have not had a team member, create a new one.
Their schedules determine what time slots are available
Step 7: Customize more settings (Optional)
In Location field, enter the location of the service
Color: helps identify bookings in the calendar
Questions & Add-ons: collect info (name, preferences) or sell add-ons
Advanced settings: booking rules, lead time, buffer time, etc. (if available)
Step 8: Save the service.
Click Save at the top right of the service page. Your service is now a paid service (Pay to book).
✅ How your service works on your online store
Customer opens the service product page.
Clicks the Book now / Schedule button.
Selects a date, time, and fills in required details.
Payment step:
If Pay now: they are redirected to Shopify checkout to pay
If Pay later: booking is confirmed, and they receive an invoice
If Customer chooses: they pick Pay now or Pay later in the booking popup
Once complete:
The appointment appears in the Appointments list in the Tipo app.
A corresponding order or draft order appears in Shopify (depending on the payment option).
Video
📋 How it looks in admin
After a customer books a paid service:
In Tipo app > Appointments, you’ll see the booking with its status and payment note.
In Shopify Orders
Pay now → a regular paid order is created.
Pay later → a draft order / invoice is created, awaiting payment.
You can still:
Reschedule or cancel appointments
Manually mark payments as received (for Pay later)
Communicate with the customer as usual
✅ Quick comparison: Free service vs Paid service
No payment required
No payment – booking only
Appointment created, no order
Free
Pay to book – Pay now
Checkout immediately after booking
Appointment + paid order
Online paid services, deposits, no-show control
Pay to book – Pay later
Invoice / draft order sent after booking
Appointment + draft order (unpaid)
Invoice workflows, offline payments
Customer chooses
Customer selects Pay now or Pay later
Depends on selected option
Flexible or mixed payment models
❓ FAQ
Q: Can I switch a service from free to paid later?
Yes. Edit the service, change Choose payment type from Book without payment to Pay to book, set a price, and save.
Q: What happens if a customer abandons checkout (Pay now)?
The appointment is not confirmed until payment succeeds. You’ll see the status/order in Shopify if they complete payment.
🙋 Still need support?
If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.
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