Lock customer's timezone selection
✅ What this setting does
When Lock customer’s time zone selection is enabled, customers cannot change the time zone on the booking widget.
✅ How it works
When the setting is ON
The widget shows only one time zone
Customers cannot switch to another time zone
All available time slots follow your business time zone
Example:
Your store time zone: Bangkok, Hanoi (GMT+07:00)
Customer is browsing from the US
⇒ The widget still shows times in GMT+07:00, and the customer cannot change it.
🛠️ Step-by-step: Enable this setting
Open the app > click Settings > General
In Date time > tick on the checkbox Lock customer's timezone selection to show 1 timezone on the booking widget only.
Click Save.
Result on the booking widget on the site.
💡 When should you enable this?
Enable this setting if:
You offer in-person services
Your team works in one time zone
You don’t want customers to misread appointment times
Leave it disabled if:
You offer online services
Customers join from multiple countries
🙋 Still need support?
If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.
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