Add custom fields and add-ons

ℹ️ What is “Questions & Add-ons”?

Use Questions & Add-ons to customize what customers see in the booking widget:

• Custom fields: ask customers for information (free, no price change) Examples: name, notes, preferences, address, allergies.

• Add-ons: let customers choose optional extras that add to the total price Examples: extra 30 minutes, document review, equipment rental.

Tip: Add-ons are created inside a question field by linking options to products/variants (so the price is added automatically).

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ℹ️ Where to find it

1. Go to: Tipo Booking → Services

2. Open a service

3. Scroll down to Questions & Add-ons section

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🛠️ Add a custom field

Example: “Special requests”

1. Click Add questions

2. Choose Text

3. Set:

   • Label: Special requests

   • (Optional) Turn on Required

4. Save

✅ Result: customers can type information during booking.

On the booking form, the custom field set will show up before customer click Confirm button.

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💰 Add a paid add-on (extra price)

Example: “Upgrades” (customers can choose extras)

In this guide, we’ll set up a service like this:

• Service: Yoga Class ($20)

• Custom field: “Any injuries we should know about?” (Text)

• Add-ons:

  • Mat rental (+$5)

  • Towel rental (+$3)

Before you start

Make sure you already have products/variants in Shopify for your add-ons (so the extra price can be added automatically).

Create these add-on products (examples):

• Mat rental — price $5

• Towel rental — price $3

Tip: If your add-ons already exist as products/variants, you can reuse them.

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Step 1: Create the service (Yoga Class)

1. In Shopify admin, open Tipo Booking app > Services

2. Click New service

3. Enter:

   • Service name: Yoga Class

   • Price: $20 (or set via product/variant depending on your setup)

   • Duration / Capacity / Payment as needed

4. Click Save

Step 2: Add paid add-ons (Mat rental + Towel rental)

We’ll create an add-on field where customers can select extras.

1. Still in Questions & Add-ons, click Add questions

2. Choose Checkbox (best when customers can choose more than one add-on)

1. Set checkbox with

• Label: Add-ons (optional)

• Turn on Add-on

• Turn on Allow multiple selections

1. Add options:

• Option 1 label: Mat rental

• Option 2 label: Towel rental

1. For each option, attach the matching add-on product/variant:

• Mat rental → select the Mat rental ($5) product/variant

• Towel rental → select the Towel rental ($3) product/variant

1. Click Save/Change

Step 3: Turn on the label format for add-ons (optional)

1. In the app > open Settings > scroll to Add-ons

2. In Label format, enter your preferred format. Example: (+ {{addon}})

3. Enable:

• Show on field’s label

• Show on field’s options

1. Click Save

What customers will see at checkout

On the booking form, customers will see add-ons like:

• ☐ Mat rental

• ✅ Towel rental

…and the add-on title can display with your chosen format (for example: Add-ons (+ $3.00 USD)).

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🙋 Still need support?

If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.