For the complete documentation index, see llms.txt. This page is also available as Markdown.
Customer emails
Customer emails are the messages your customers receive when a booking is created or its status changes. Tipo provides 5 ready-to-use email templates for customers.
Appointment Approved
Appointment Pending
Appointment Rejected
Appointment Rescheduled
Appointment Next Day Reminder
🛠️ How to set
Open the app > click Notifications > click Customer tab
In the list of triggers (e.g. “Appointment Approved,” “Appointment Pending”), make sure the checkbox next to the template is ticked
Click the template name to open its editor
Update the Subject line.
Modify the Content: you can add text, variables, links, or formatting as needed.
Save it.
🙋 Still need support?
If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.
