# How to block dates or working hours

There are 2 ways to block off time on the booking app.

* Use Block specific dates setting
* Set up employee availability

### ⚙️ Option 1: Use **Block specific dates setting** <a href="#option-1-use-block-specific-dates-setting" id="option-1-use-block-specific-dates-setting"></a>

#### **Steps to manage**

1\. Open the app > click **Settings** > srcoll down to **Block specific dates** > click **Add blocked date**

<figure><img src="/media/a6bb671bcee50e483c0a.webp" alt="" loading="lazy" decoding="async"><figcaption></figcaption></figure>

2. Set the time range you want to block, select services to apply the blocked date

<figure><img src="/media/e4a12f6a5e0f10348198.webp" alt="" loading="lazy" decoding="async"><figcaption></figcaption></figure>

3. Click **Save**

#### **Example: What customers will see**

**Setup**

* Staff A works: 8:00 – 16:00
* Service duration: 1 hour
* Blocked: Dec 22–30 (holiday)

<figure><img src="/media/b2c1bfb9450a7e200387.webp" alt="" loading="lazy" decoding="async"><figcaption></figcaption></figure>

**Result**

* ❌ No slots shown between Dec 22–30
* ✅ Slots resume on Dec 31

Customers never see blocked dates on the booking popup.

**Notes:**

⚠️ Blocking time does **not cancel existing bookings** (You’ll need to reschedule or cancel them manually.)

⚠️ Blocked time overrides:

* overlapping time slots
* booking date range
* staff availability

***

### ⚙️ Option 2: Set up employee availability <a href="#option-2-set-up-employee-availability" id="option-2-set-up-employee-availability"></a>

The available time of the service depends on available time of the team member.

If you want to edit the available time of a specific service. you need to

* create a team member
* edit availability time of team member to block off certain dates or time
* assign team member to the service

#### **Steps to manage**

1\. Open the app > click **Services** on the left menu > open the service you want to edit

2\. In the service detail > **Availability** > click on team member name or create a new team member > it directs to team member detail

<figure><img src="/media/ceb9fb88d90b00e8248c.webp" alt="" loading="lazy" decoding="async"><figcaption></figcaption></figure>

Another approach: Open the app > click **Team Members** > open the team member detail you want

3\. In **Availability** section, click on a date you want to edit > The Edit Availability popup will appear > click **Unavailable**

<figure><img src="/media/e83b52664c92bbfccfb7.webp" alt="" loading="lazy" decoding="async"><figcaption></figcaption></figure>

4\. Select date(s) to apply the time

* click **Sunday Dec 14, 2025**, to apply the time to a specific date only
* or click **All Sunday** to all time to all sundays
* or click **Day or week range** > select multiple days you want to be unavailable

<figure><img src="/media/873afd93ad73394e8245.webp" alt="" loading="lazy" decoding="async"><figcaption></figcaption></figure>

5\. click **Save**

The blocked time will immediately disappear from customer booking options

#### **What Customers Will See**

When a time is blocked:

* The time slot will not appear in the booking popup
* Customers cannot select or book during unavailable periods
* Only valid, available slots are shown

**Example:**

Stylist “Maria” is unavailable on March 8, 2026 because of a seminar.

* In Maria’s availability: select March 8 → mark as Unavailable (all day).
* Only Maria is unavailable; other team members remain bookable.

***

**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.<br>
