> For the complete documentation index, see [llms.txt](https://docs.tipo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tipo.io/backup-and-restore-tipo/restore/restore/follow-a-restore.md). # Follow a restore and read the results Watch a restore run, stop it if you need to, and understand every result on the finished screen. After you start a restore, the app shows its progress and then a summary of what changed. This page explains both screens. ## Watch a restore run While a restore runs, the page title is **Restoring** and the panel shows: * A heading such as **Restoring 120 items from the Jun 3, 3:00 AM backup**, with the time left on the right, for example **About 2 minutes left**. It reads **Getting ready…** while the restore prepares. * A progress bar. * A counts line: restored, conflicts and partly restored (only if there are any), failed and waiting. * **Now restoring** with the data type being written. * One row per data type, in the order the restore writes them. A check mark means done, a warning means done with issues, a spinner with **Restoring** means in progress, and a hollow dot means waiting. The first row is **Safety backup of your store**. It shows **Backing up** while it runs, then when it was taken and its size. If you skipped it, the row says so. See [Safety backups and undoing a restore](/backup-and-restore-tipo/restore/restore/safety-backups.md). Under **Themes**, each theme has its own line, such as **Dawn · writing 12 files (3 already match)**. ### You can close the page The panel says **You can close this page — we'll email you when the restore finishes.** You get the email if **A restore finishes** is ticked in [Email notifications](/backup-and-restore-tipo/settings/settings/notifications.md). To come back, open **Backups**, select **Restore history**, and open the restore. See [Restore history and details](/backup-and-restore-tipo/restore/restore/restore-history.md). ### Stop a restore Select **Stop restore** to stop. There is no confirmation question. The button changes to **Stopping…** and a message appears: **Items already written stay restored. Anything not started yet is left as it is.** ## Read the finished screen The page title tells you how the restore ended. | Title | What it means | | -------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Restore finished** | The restore ran to the end without failed items or conflicts. | | **Restore finished with errors** | Some items failed, had a conflict, or were only partly restored. | | **Restore stopped** | You stopped it. The number shows items restored before stopping. | | **Restore failed** | The restore stopped because of an error. A red message with the reason appears. If it keeps happening, contact [support](/backup-and-restore-tipo/help/contact-support.md). | Below the title you see the number of items restored and a line such as **From the Jun 3, 3:00 AM backup · took 2 minutes · 1 failed**. ### Results for each data type Each data type has a row with **N of M** on the right and details underneath. | Result | What it means | | ------------------------- | -------------------------------------------------------------------------------------------------------- | | **N updated** | The item existed and was changed to match the backup. | | **N re-created** | The item was deleted, so it was created again. Shopify gives it a new ID. | | **N already matched** | The item already matched the backup, so nothing was written. | | **N still in your store** | You restored deleted items only, and these items still exist, so they were left alone. | | **N not started** | The restore stopped or failed before reaching them. | | **N failed** | The item could not be written and was left as it was. | | **N conflicts** | The item was skipped because something it depends on is missing, or Shopify refused the change. | | **N partly restored** | A theme where some files were written and some failed. Restoring again rewrites only what still differs. | Theme rows add lines for each theme, for example **12 files restored**, **3 already matched**, **2 kept (only on live)** and **1 file failed: assets/theme.css**. Files that exist only on your live theme are always kept, because a restore never deletes theme files. ### Issue messages When something needs your attention, a banner appears with a button that opens [Restore history and details](/backup-and-restore-tipo/restore/restore/restore-history.md) already filtered to those items. | Message | Button | | ------------------------------------------------------------------- | ------------------------------ | | **N items failed and were left as they were.** | **View failed items** | | **N items had conflicts and were skipped.** | **View conflicts** | | **N items were only partly restored — some of their files failed.** | **View partly restored items** | An information message appears when selected items were still in your store, or when theme files were kept because they exist only on your live theme. ### Safety backup line If a safety backup was taken, the screen shows **Safety backup taken at … — restore it to undo these changes** and the **Restore safety backup** button. See [Safety backups and undoing a restore](/backup-and-restore-tipo/restore/restore/safety-backups.md). ### Buttons | Button | What it does | | ------------------------ | -------------------------------------- | | **View restore details** | Opens the full record of this restore. | | **Start a new restore** | Opens the **Backups** page. | | **Go to Home** | Returns to **Home**. | A note at the bottom reads **Your store shows these values now.** after a normal finish. After a stopped or failed restore it reads **Items not listed as restored were left as they were.** ## If something goes wrong | What you see | What to do | | ------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Failed items or conflicts | Select **View failed items** or **View conflicts**, read the reason for each item, fix the cause (for example restore the missing blog first), and restore again. | | Partly restored theme | Restore the theme again. Only files that still differ are rewritten. | | The restore seems stuck | Keep the page open or return later. If it does not finish, contact [support](/backup-and-restore-tipo/help/contact-support.md). | For more fixes, see [Restore problems](/backup-and-restore-tipo/help/troubleshooting/restores.md). ## Next steps * [Restore history and details](/backup-and-restore-tipo/restore/restore/restore-history.md) * [Safety backups and undoing a restore](/backup-and-restore-tipo/restore/restore/safety-backups.md) * [Restore problems](/backup-and-restore-tipo/help/troubleshooting/restores.md)