Set up inventory and order sync

Steps to manage

1. Open the app in Source store > click Settings

2. In Sync Inventory and Orders part > select one of options to sync Source store to Destination store

• One-Way Inventory Sync: Only sync inventory from Source store to Destinations stores

• Two-Way Inventory Sync: When inventory changes occur in the Source store, the changes will be reflected in the Destination store, and vice versa.

• Draft Order Sync and One-Way Inventory Sync: Create a draft order in Source store if an order is created in Destination store for synced products

• Order Sync and One-Way Inventory Sync: Create an order in Source store if an order is created in Destination store for synced products

3. Click Save

How the Synchronization Works

Inventory Synchronization

• Matching Products: Products are synchronized based on their one of the identifiers (handle, SKU or barcode). Ensure that each product has the same identifier across all stores.​

• Location-Based Sync: Inventory is synced for locations with identical names in both the Source and Destination Stores.​

• Sync Direction:

  • One-Way Sync: Inventory updates flow from the Source Store to the Destination Store(s).

  • Two-Way Sync: Inventory updates are shared between the Source and Destination Stores, reflecting changes from either side.

Order Synchronization

• Order Importing: Orders placed in the Destination Store(s) are automatically imported into the Source Store.