Set up inventory and order sync

Use these settings when you want the Source store to control:

This guide explains where to enable and manage Inventory Sync and Order Sync from the Source store settings.

Open the app in Source store > click Settings
In Sync Inventory and Orders, enable the section and select one strategy

➡️ One-Way Inventory Sync
Sync inventory from Source → Destination store(s) only.
🔁 Two-Way Inventory Sync
Sync inventory both ways. Changes in either store update the other store.
🧾 Draft Order Sync + One-Way Inventory Sync
If an order is created in a Destination store (for synced products), the app will create a draft order in the Source store.
Inventory still syncs Source → Destination.
🛒 Order Sync + One-Way Inventory Sync
If an order is created in a Destination store (for synced products), the app will create a real order in the Source store.
Inventory still syncs Source → Destination.

Product matching: The app matches products using the identifier you selected (for example: Handle, SKU, or Barcode).
Make sure that identifier is the same in every store.
Location sync: Inventory is updated based on your location setup.
Best practice: use the same location names in Source and Destination, or map locations if your setup supports it.
Sync direction:
- ➡️ One-way: Source → Destination only
- 🔁 Two-way: Source ↔ Destination (updates from either side)

Order importing: Orders placed in Destination store(s) can be imported into the Source store (as a draft order or a real order, depending on the option you choose).
Important: Order sync usually happens only when the order is created. Later status changes (fulfillment/payment updates) is not sync.

🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.