How product sync settings work together

When products are synchronized between stores, the result is affected by several settings working together.

If a product is not created, updated, or synchronized as expected, reviewing these settings is a good place to start.

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⚙️ The 4 Settings That Control Product Sync

Product synchronization is affected by:

1. Products Selected for Sync

2. Product Matching Identifier

3. Product Sync Mode

4. Product Information to Sync

Each setting controls a different part of the synchronization process.

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🎯 Products Selected for Sync

This setting determines which products are eligible for synchronization.

If a product is not selected, Tipo Sync will ignore it completely.

Example

Selected products:

✅ Product A

✅ Product B

Not selected:

❌ Product C

Result

Only Product A and Product B can be synchronized.

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🔗 Product Matching Identifier

Tipo Sync uses a matching identifier to determine whether products in two stores are the same product.

Available identifiers:

Identifier	Example
Handle (Recommended)	/summer-shirt
SKU	SKU-12345
Barcode	8850123456789

Example

Source Store:

Handle: summer-shirt

Destination Store:

Handle: summer-shirt

Result

✅ Product match found

Tipo Sync recognizes both products as the same product.

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🔄 Product Sync Mode

The selected sync mode determines what happens when a matching product is found (or not found).

Sync Mode	Matching Product Found	No Matching Product Found
Create & Update	Update Product	Create Product
Update Only	Update Product	Ignore Product
Create Only	Ignore Product	Create Product

Example

If Product A does not exist in the Destination store:

• Create & Update → Product is created

• Update Only → Product is ignored

• Create Only → Product is created

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📝 Product Information to Sync

You can choose which product fields should be synchronized.

Common fields include:

• Title

• Description

• Images

• Price

• Inventory

• Collections

• Tags

Example

Field	Sync Setting
Title	Sync
Price	Don't Sync
Images	Sync

Result

✅ Title updated

✅ Images updated

❌ Price not updated

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🛍 Example: How All Settings Work Together

Source Store

Field	Value
Handle	summer-shirt
Title	Summer Linen Shirt
Price	$20

Destination Store

Field	Value
Handle	summer-shirt
Title	Old Shirt
Price	$25

Configuration

Setting	Value
Product Selected	Yes
Matching Identifier	Handle
Sync Mode	Create & Update
Title	Sync
Price	Don't Sync

Result

Field	Final Value
Title	Summer Linen Shirt
Price	$25

The product was matched successfully and updated.

However, the price remained unchanged because the Price field was configured as Don't Sync.

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📚 Learn More

For detailed setup instructions and examples:

• Create & Update Products

• Update Products Only

• Create Products Only

• Select products to sync

• Select which product information to sync

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🙋 Still need support?

If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.