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How product sync settings work together

When products are synchronized between stores, the result is affected by several settings working together.

If a product is not created, updated, or synchronized as expected, reviewing these settings is a good place to start.


βš™οΈ The 4 Settings That Control Product Sync

Product synchronization is affected by:

  1. Products Selected for Sync

  2. Product Matching Identifier

  3. Product Sync Mode

  4. Product Information to Sync

Each setting controls a different part of the synchronization process.


🎯 Products Selected for Sync

This setting determines which products are eligible for synchronization.

If a product is not selected, Tipo Sync will ignore it completely.

Example

Selected products:

βœ… Product A

βœ… Product B

Not selected:

❌ Product C

Result

Only Product A and Product B can be synchronized.


πŸ”— Product Matching Identifier

Tipo Sync uses a matching identifier to determine whether products in two stores are the same product.

Available identifiers:

Identifier

Example

Handle (Recommended)

/summer-shirt

SKU

SKU-12345

Barcode

8850123456789

Example

Source Store:

Handle: summer-shirt

Destination Store:

Handle: summer-shirt

Result

βœ… Product match found

Tipo Sync recognizes both products as the same product.


πŸ”„ Product Sync Mode

The selected sync mode determines what happens when a matching product is found (or not found).

Sync Mode

Matching Product Found

No Matching Product Found

Create & Update

Update Product

Create Product

Update Only

Update Product

Ignore Product

Create Only

Ignore Product

Create Product

Example

If Product A does not exist in the Destination store:

  • Create & Update β†’ Product is created

  • Update Only β†’ Product is ignored

  • Create Only β†’ Product is created


πŸ“ Product Information to Sync

You can choose which product fields should be synchronized.

Common fields include:

  • Title

  • Description

  • Images

  • Price

  • Inventory

  • Collections

  • Tags

Example

Field

Sync Setting

Title

Sync

Price

Don't Sync

Images

Sync

Result

βœ… Title updated

βœ… Images updated

❌ Price not updated


πŸ› Example: How All Settings Work Together

Source Store

Field

Value

Handle

summer-shirt

Title

Summer Linen Shirt

Price

$20

Destination Store

Field

Value

Handle

summer-shirt

Title

Old Shirt

Price

$25

Configuration

Setting

Value

Product Selected

Yes

Matching Identifier

Handle

Sync Mode

Create & Update

Title

Sync

Price

Don't Sync

Result

Field

Final Value

Title

Summer Linen Shirt

Price

$25

The product was matched successfully and updated.

However, the price remained unchanged because the Price field was configured as Don't Sync.


πŸ“š Learn More

For detailed setup instructions and examples:


πŸ™‹ Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.

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