rotate-exclamationDraft order sync

Draft Order Sync helps you keep draft orders aligned between stores. When enabled, draft order information created in a Destination store can be synced to the Source store (based on your settings), so your team can review/manage orders centrally.

🔄 How Draft Order Sync works

When Draft Order Sync is enabled:

  1. A draft order is created/updated in the Destination store

  2. Tipo app syncs the draft order information to the Source store

  3. The synced record may include a tag showing where it came from (so you can identify the origin store)

This helps you keep Source store updated without manually copying draft order details.


✅ What information is synced

Typically synced draft order data includes:

  • Customer information

  • Products and quantities

  • Draft order notes / tags (origin tag if enabled)

Requirements

  • Products must be mapped between the source and destination stores.

  • Draft order sync option must be enabled in app settings.


⚙️ How to enable Draft Order Sync

1. Open the app in Source store > click Settings

2. In Sync Inventory and Orders part > select Draft Order Sync and One-Way Inventory Sync > select Yes to send an invoice of the draft order (optional)

3. Click Save


🧪 Example

You have two stores:

  • Source store: mainbrand.myshopify.com

  • Destination store: eu-brand.myshopify.com

A customer orders in store eu-brand.myshopify.com:

  • 1x "Red T-Shirt"

  • 2x "Blue Hoodie"

If both products exist and are mapped in the source store, the app will:

  • Create a draft order in mainbrand.myshopify.com

  • Include "Red T-Shirt" and "Blue Hoodie" with the correct quantities


🙋 Still need support?

If you still need help, please feel free to contact us at [email protected]envelope. We’ll be happy to assist you further.

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