Order sync
The Inventory Sync, Multi store TP app enables seamless synchronization of orders from your Destination Stores to your Source Store.
When Order Sync is enabled:
A customer places an order in the Destination store
Tipo app creates a matching order in the Source store
✅ What information is synced to the Source order
The order created in the Source store includes:
Order number
Customer information
Product details (only for products that are already synced/mapped)
🏷️Order tag showing where it came from (example:
From: urbanwear-us)
📌 Note: The tag helps you quickly identify which Destination store created the order.
⚠️ Important considerations
Product matching (required)
For accurate order sync:
Products should have consistent handles across stores
Only synced products in the order will be synced
Inventory behavior
Orders are synced to the Source store
Inventory is typically synced one-way: Source → Destination (So Destination sales may not reduce Source inventory automatically unless your inventory setup supports it.)
Fulfillment & order updates (one-time sync)
The app syncs the order only when it’s newly created. After the first sync:
changes like fulfillment status or order status updates are not synced
example: if you update the order status in Destination, it won’t update in Source
Payments & discounts (not synced)
Payment/charge stays in the Destination store
Discount information is not currently synced
Destination store:
Order is created
Source store
A new order with the same information (customer, product) is automatically created too. Our app adds custom tag to the synced order that includes: order ID from Destination store, app name (multi_store_sync), destination store URL (xxx.myshopify.com)
Email notification is sent to admin of Source store.
🛠️ Setting up Order sync in Source store
1. In Source stores, open the app > click Settings
2. In Share products part > Inventory and Orders > select Order Sync and One-Way Inventory Sync
3. Control how the order data display in Source store: select Payment status, edit Order name, The behaviors to use when updating inventory
4. Scroll to Email notifications part > enable the option Receive email notifications if destination stores have orders that contain synchronized products (optional)
5. Click Save
🛠️ Create connection in Destination store
Guide here
🧪 Example Scenario
Stores:
Source Store:
https://urbanwear-eu.myshopify.comDestination Store:
https://urbanwear-us.myshopify.com
Process:
A customer places an order for a “Slim Fit Denim Jacket” in the Destination Store.
Tipo automatically creates a corresponding order in the Source Store, tagged as “From: urbanwear-us”.
🙋 Still need support?
If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.
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