Two-way inventory sync

This guide explains how Two-way Inventory Sync works in Tipo app so inventory changes in either store can update the other store.

✅ What is Two-way Inventory Sync?

With Two-way sync, inventory can flow in both directions:

  • If inventory changes in the Source store → it updates the Destination store

  • If inventory changes in the Destination store → it updates the Source store

This helps keep stock consistent when you sell the same products in multiple stores.


🎯 When should you use it?

Use Two-way Inventory Sync if:

  • you sell the same products in multiple stores

  • both stores can create sales (or stock adjustments)

  • you want inventory to stay aligned automatically

⚠️ If you want only one “master” store controlling inventory, use One-way Inventory Sync instead.


🛠️ Steps to Set Up Two-Way Inventory Sync

1. Open the app in Source store > click Settings

2. In Inventory and Orders part > select Two-Way Inventory Sync

3. Click Save


✅ How "Two-Way Inventory Sync" Works

✅ What triggers a sync?

  • Sale (order created)

  • Refund / cancellation

  • Restock or manual adjustment

A sync is triggered when inventory changes due to:

🔗 How products are matched

Stores

  • Source: urbanwear-eu.myshopify.com

  • Destination: urbanwear-us.myshopify.com

Product

  • Name: Slim Fit Denim Jacket

  • Handle: slim-fit-denim-jacket

Scenario 1: Sale in Destination store

Before sale

  • Source: 50 units

  • Destination: 50 units

Customer buys 5 units in Destination.

After sync

  • Source: ✅ 45 units

  • Destination: ✅ 45 units

➡️ The decrease in Destination is reflected in Source.


Scenario 2: Restock in Source store

You restock 10 units in Source.

After sync

  • Source: ✅ 55 units

  • Destination: ✅ 55 units

➡️ The increase in Source is reflected in Destination.


🎬 Tutorial video

🙋 Still need support?

If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.

Last updated