Unsync products

This guide shows you how to unsync products in a Destination store so they stop updating from the Source store.

Unsyncing does not delete the product from your Shopify store. It only stops the connection/sync for that product.

Unsyncing is useful when you want to:

1. Go to the Destinations store, open the app Dashboard > click Stores > click Products to see the synced product list of the connection

2. Click this icon to stop sync for each product

3. For bulk action: select the products you want to sync.

Select Select all 25+ products if you want to select all products in the list.

Click Unsync button on the right side

⇒ The product status will change (Manually excluded)

After a product is unsynced:

📌 Matching note: Products are usually matched by an identifier such as handle (or your selected identifier like SKU/barcode).

If you want to continue the sync again, select the products again and click Sync button instead of Unsync button.

Unsyncing alone won’t remove it. If you want it removed/unpublished automatically, check your connection setting:

Edit connection → Unlink Behavior

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If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.

Last updated 1 month ago