Sync events in Inventory Sync Groups
This guide explains what Sync Events are and how they keep your Inventory Sync Groups updated automatically.
ℹ️ What are Sync Events?
Section titled “ℹ️ What are Sync Events?”A Sync Event is an action that changes inventory in Shopify—and triggers Tipo to update other products in the same Inventory Sync Group.
In simple terms:
Something changes stock → Tipo detects it → Tipo syncs the group.
🔄 How sync happens (Sync events)
Section titled “🔄 How sync happens (Sync events)”Each time one of the events below occurs, Tipo creates a Sync Event and updates inventory for products inside the related Inventory Sync Group.
Here are the main events that can trigger synchronization:
🧩 1) Group created or updated
Section titled “🧩 1) Group created or updated”Whenever a group is created or updated, the app automatically syncs inventory according to the configuration in that group.
When it triggers
a) Group created/edited: You create a new group or update group settings/variants
b) Bulk update: You update multiple groups using the bulk editor
c) Import: You import groups via CSV
What happens
Tipo recalculates the group inventory based on the new settings, then updates all linked items.
Example:
You create a group that links T-shirt Red and T-shirt Blue because they share the same stock.
After you click Save, Tipo Sync triggers a Group created/updated sync event and recalculates the group inventory.
For example, if the inventory is 100 units, Tipo Sync sets:
- T-shirt Red = 100
- T-shirt Blue = 100
🛒 2) Order created
Section titled “🛒 2) Order created”When it triggers
This event happens when a customer places an order for a product in a sync group.
What happens
Shopify reduces inventory → Tipo updates the rest of the group to keep inventory consistent.
Example:
Your group links T-shirt Red and T-shirt Blue, and both show 100 units.
A customer buys 3 of T-shirt Blue.
Tipo Sync detects the inventory change and updates the group:
- T-shirt Blue = 97
- T-shirt Red = 97
↩️ 3) Order refunded or canceled
Section titled “ ↩️ 3) Order refunded or canceled”When it triggers
This event happens when an order is refunded/canceled and inventory is returned to stock (based on Shopify settings).
What happens
Inventory increases in Shopify → Tipo syncs the new quantity to other items in the group.
Note: Only items with “Restock” checked in Shopify will be synced back to available inventory.
Example:
After the sale, both shirts show 97 units.
You refund 2 items and return inventory to stock.
Tipo Sync syncs the group:
- T-shirt Red = 99
- T-shirt Blue = 99
📍4) Order location changed
Section titled “📍4) Order location changed”When it triggers
This event happens when the fulfillment/inventory location for an order item changes (for stores using multiple locations).
What happens
Tipo recalculates inventory based on the updated location and updates group items accordingly.
Example:
A sale was originally deducted from Warehouse A, then the order location is changed to Warehouse B.
Tipo app recalculates inventory based on the new location and updates group items using that location’s available stock.
✏️ 5) Order edited
Section titled “✏️ 5) Order edited”When it triggers
This event happens when order line items are changed after the order is created.
Includes:
a. Add New Product: The newly added product is synced and its stock reduced.
b. Update Quantity: The app adjusts inventory to reflect the updated product quantity in the order.
What happens
Shopify adjusts inventory again → Tipo applies the updated inventory across the group.
Example:
A customer originally ordered 1 unit, then you edit the order to 3 units.
Shopify adjusts inventory again, and Tipo Sync updates the group so all linked items match the new inventory level.
Summary
Section titled “Summary”| Event Type | Trigger | Action Taken | Example |
|---|---|---|---|
| Group Created / Updated | Group created, edited, bulk updated, or imported | Recalculates and syncs inventory for all variants in the group | You link T-shirt Red and Blue → both updated to same stock |
| Order Created | New order placed | Deducts ordered quantity across all linked variants | 1 Red sold → 1 Blue also deducted |
| Order Refunded / Canceled | Refund or cancellation with “Restock items” checked | Restocks product quantity in the group | 1 Red refunded → 1 Blue also restocked |
| Order Location Changed | Order moved to another fulfillment location | Adjusts stock in both old and new locations | Move from Warehouse A → B → stock adjusted |
| Order Edited | Order modified | Updates inventory when new products are added or quantities changed | Added 1 more Red → 1 Blue also reduced |
🙋 Still need support?
If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.