Trial & Plan usage
Important!
You get a 7-day free trial when you install the app. During the trial, there is no limit on variant syncing.
Choose a plan anytime before the trial expires.
Need more trial time or help? Contact our support team.
Reinstalling the app will not reset the trial period.
You only need to pay on the Destination store (not the Source store).
Pricing is based on the total number of variants in the Destination store.
After the trial ends, you must select a plan to keep syncing.
💰 How Plans Are Calculated
Tipo Sync plans are based on the total number of product variants in your Destination store, not just the products being synced.
What counts as a variant?
A variant is a unique version of a product, such as:
Size: Small, Medium, Large
Color: Red, Blue, Black
Material or Style options
For example:
Product
Variants
T-Shirt
Small, Medium, Large = 3 variants
Hoodie
Black, Gray = 2 variants
Total variants in the store: 5 variants
🤔 Why Are Plans Based on Total Store Variants?
Even if you only sync a portion of your catalog, Tipo Sync still needs to monitor and process product data across the entire Destination store.
This allows the app to:
Monitor product changes and events
Match products accurately between stores
Process updates reliably
Maintain fast and stable synchronization
Because of this, pricing is based on the overall size of the Destination store rather than the number of products currently being synced.
📊 Example
Total variants detected
7,242
Current plan limit
5,000
Recommended plan
10,000 variants
Result: Upgrade to the 10,000-variant plan to continue syncing products.
This helps users immediately understand the relationship.interruption.
⏳ 7-day trial & countdown on Dashboard
When you install the app, you will automatically start a free trial period. During this time, you can explore all features included in your selected plan without being charged.
You will not be billed during the active trial period.
On the Dashboard, you’ll see:
Trial status (Trial / Days left / Trial ended)
A countdown bar so you know exactly how many days remain
When the trial ends
The dashboard shows “Trial ended”
You’ll be prompted to Upgrade / Select a plan
Sync will not continue until a plan is selected
📈 Understanding Store Variant Usage
Your subscription plan is based on the total number of product variants detected in your store.
You can view your current usage in the app > Pricing → Store Variant Usage.
The usage section shows:
Current Plan
Your active subscription
Current Usage
Total variants detected
Exceeded
Usage is above your plan limit
Recommended Plan
Minimum plan required to support current usage
⚠️ When Your Store Exceeds the Plan Limit
If the number of variants in your store exceeds your current plan limit, Tipo Sync will display an Exceeded status and highlight the recommended plan needed to support your store.
For example:
Current plan: 500 variants
Current usage: 758 variants
Usage: 151.6% of plan capacity
Because the store contains more variants than the current plan allows, an upgrade is required to continue syncing products.
💳 How to upgrade your plan
You can upgrade directly from the Dashboard.
Open the Current plan section
Click Upgrade > it directs you to the Pricing section of the app
Select the plan that fits your store size > click Choose this plan
Approve the Shopify subscription charge.
The new plan will be applied immediately after confirmation.
✅ Which store pays?
You only subscribe on the Destination store.
Destination store: choose a plan and pay here
Source store: no payment needed
This makes setup simpler when you connect multiple stores.
❓ FAQ
Why is my usage higher than the number of synced products?
Your plan is calculated using the total number of variants detected in the Destination store, including products that are not currently being synced.
For example:
Variants being synced: 500
Total variants in Destination store: 7,242
Plan usage is calculated using 7,242 variants.
Do I need to pay for both the Source store and Destination store?
No.
The subscription fee for product syncing is applied to the Destination store only.
Can I downgrade my plan later?
Yes.
If your store's total variant count decreases and fits within a lower plan tier, you can select a smaller plan from the Pricing page.
Make sure your total variant count remains within the selected plan's limit before downgrading.
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