> For the complete documentation index, see [llms.txt](https://docs.tipo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tipo.io/overview/trial-and-plan-usage.md). # Trial & Plan usage {% hint style="info" %} Important! * You get a **7-day free trial** when you install the app. During the trial, there is no limit on variant syncing. * Choose a plan anytime before the trial expires. * Need more trial time or help? Contact our support team. * Reinstalling the app will not reset the trial period. * You only need to pay on the **Destination** store (not the Source store). * Pricing is based on the total number of variants in the Destination store. * After the trial ends, you must select a plan to keep syncing. {% endhint %} *** ### 💰 How Plans Are Calculated Tipo Sync plans are based on the total number of product variants in your Destination store, not just the products being synced. #### What counts as a variant? A variant is a unique version of a product, such as: * Size: Small, Medium, Large * Color: Red, Blue, Black * Material or Style options For example: | Product | Variants | | ------- | --------------------------------- | | T-Shirt | Small, Medium, Large = 3 variants | | Hoodie | Black, Gray = 2 variants | Total variants in the store: **5 variants** *** #### 🤔 Why Are Plans Based on Total Store Variants? Even if you only sync a portion of your catalog, Tipo Sync still needs to monitor and process product data across the entire Destination store. This allows the app to: * Monitor product changes and events * Match products accurately between stores * Process updates reliably * Maintain fast and stable synchronization Because of this, pricing is based on the overall size of the Destination store rather than the number of products currently being synced. *** #### 📊 Example

Destination Store	Variant Count
Total variants detected	7,242
Current plan limit	5,000
Recommended plan	10,000 variants

**Result:** Upgrade to the 10,000-variant plan to continue syncing products. This helps users immediately understand the relationship.interruption. *** ### ⏳ 7-day trial & countdown on Dashboard When you install the app, you will automatically start a **free trial period**. During this time, you can explore all features included in your selected plan without being charged. You will not be billed during the active trial period. On the **Dashboard**, you’ll see: * **Trial status** (Trial / Days left / Trial ended) * A **countdown bar** so you know exactly how many days remain

**When the trial ends** * The dashboard shows **“Trial ended”** * You’ll be prompted to **Upgrade / Select a plan** * Sync will not continue until a plan is selected

*** ### 📈 Understanding Store Variant Usage Your subscription plan is based on the total number of product variants detected in your store. You can view your current usage in the app > **Pricing → Store Variant Usage**. The usage section shows:

Item	Meaning
Current Plan	Your active subscription
Current Usage	Total variants detected
Exceeded	Usage is above your plan limit
Recommended Plan	Minimum plan required to support current usage

*** ### ⚠️ When Your Store Exceeds the Plan Limit If the number of variants in your store exceeds your current plan limit, Tipo Sync will display an **Exceeded** status and highlight the recommended plan needed to support your store. For example: * Current plan: **500 variants** * Current usage: **758 variants** * Usage: **151.6% of plan capacity** Because the store contains more variants than the current plan allows, an upgrade is required to continue syncing products. *** ### 💳 How to upgrade your plan You can upgrade directly from the Dashboard. 1. Open the **Current plan** section 2. Click **Upgrade** > it directs you to the **Pricing** section of the app 3. Select the plan that fits your store size > click **Choose this plan** 4. Approve the Shopify subscription charge. The new plan will be applied immediately after confirmation.

*** ### ✅ Which store pays? You only subscribe on the **Destination store**. * **Destination store:** choose a plan and pay here * **Source store:** no payment needed This makes setup simpler when you connect multiple stores. *** ### ❓ FAQ #### Why is my usage higher than the number of synced products? Your plan is calculated using the total number of variants detected in the Destination store, including products that are not currently being synced. For example: * Variants being synced: 500 * Total variants in Destination store: 7,242 Plan usage is calculated using 7,242 variants. #### Do I need to pay for both the Source store and Destination store? No. The subscription fee for product syncing is applied to the Destination store only. #### Can I downgrade my plan later? Yes. If your store's total variant count decreases and fits within a lower plan tier, you can select a smaller plan from the Pricing page. Make sure your total variant count remains within the selected plan's limit before downgrading. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.tipo.io/overview/trial-and-plan-usage.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.