# Order for the auction winner

After an auction ends, the winner needs a way to complete their purchase.\
Tipo Auction automatically creates a special order flow so only the winner can check out the auction product.

This guide explains how the order for the winner works and what both admins and customers experience.

### ℹ️ What is “Order for winner”?

An **Order for winner** is a restricted checkout process where:

* Only the **winning bidder** can place an order
* The order price is based on the **final winning bid**
* Other customers cannot buy the product

This ensures the auction result is respected and secure.

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### 🔄 How the winner checkout flow works

#### Step 1: Auction ends

* The auction reaches its end time or is manually stopped
* A winner is selected automatically or manually

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#### Step 2: Winner is assigned

* The highest bidder becomes the auction winner
* The product is locked for that customer only

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#### Step 3: Winner receives checkout access

A winning email notification will be sent to the winner’s email address

1. The winner clicks on **Complete your purchase** button on the email
2. He will be directed to the Shopify checkout screen
3. Payment is completed like a normal Shopify order

<figure><img src="/files/3sY4VR5vfFTrJUaTKgBB" alt=""><figcaption></figcaption></figure>

#### Another option:

1. The winner logs in his customer account > go to his account page on the Shopify store
2. Check **Auction history** > Click **Checkout** button
3. Complete the checkout process to purchase the auction item

<figure><img src="/files/FtqdUMZnyJ8UuY0gwkcr" alt=""><figcaption></figcaption></figure>

<figure><img src="https://tipo.io/wp-content/uploads/2019/06/Screenshot_76-1024x442.png" alt=""><figcaption></figcaption></figure>

### ✅ What admins see in Shopify

In Shopify Admin:

* An order is created for the winner
* The order shows:
  * auction product
  * final bid price
  * winner’s customer details
* Order status follows normal Shopify workflows

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### 🔍 Troubleshooting

If the winner cannot place an order:

* Confirm a winner has been selected
* Check that payment time has not expired. [Learn more](https://docs.tipo.io/tipo-auction/~/revisions/3uOn584ZFy41DoorDGbA/winner-and-checkout-flow/set-payment-time-for-winners)
* Make sure purchase buttons are enabled for auction ended status
* Verify theme integration is active

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**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.


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