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Allow late payments from winners

By default, auction winners are expected to complete checkout within the configured checkout deadline.

The Allow late payments from winners option lets you decide whether winners can still complete payment after that deadline has passed.

⚙️ How to Configure

  1. Open the app > click Settings > General

  2. Locate the Winners section > enable Allow late payments from winners

  3. Click Save


✅ How it work

When Allow late payments from winners is enabled:

  • Winners can complete checkout even after the checkout deadline has passed.

  • The winner keeps access to checkout until payment is completed.

  • The auction item is not reassigned to another bidder.

  • Automatic winner reassignment settings are hidden.

This option is ideal when you want to give customers additional flexibility to complete their purchase.


💡 Example: Late Payments Allowed

Auction Result

  • Winning bidder: John

  • Winning bid: $500

The auction ends on Monday at 10:00 AM.

John receives a winner notification but does not complete payment immediately.

Three days later, John returns to the store and completes checkout.

Because Allow late payments from winners is enabled:

  • John still has access to checkout.

  • The item remains reserved for John.

  • The auction is not reassigned to another bidder.

  • John can complete payment at any time until the purchase is completed.

Setting
Result

Allow late payments = ON

No checkout deadline. Winner can pay later.

Allow late payments = OFF

Checkout deadline applies. Winner must pay before the deadline expires.

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