Reminder email for coming auctions

Reminder emails notify customers before an auction starts, helping bring them back to your store and increase bidding activity.

Here is an example of the reminder email:

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🛠️ Enable Reminder emails

Steps to manage

1. Open the app > click Notifications > Customer
2. Tick on the checkbox Remind He (her) when the auction is about to start

3. On the right side, edit the email template > Change the email subject

For example:

Coming auction is about to start soon!

Don't miss your auction!

4. Change the time to send the email in advance

For example: If the time is set as 1 hours in advance, your customers will receive the email (reminding him/her about the coming auction) 1 hour before the auction starts.

5. Edit the content of the email template

You can edit the content of email based on your needs. Also, our app offers variables to make the content more flexible.

• {product_name}
• {shop_name}
• {auction_id}

6. Click Save to update the changes

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🔔 How Customers Register to Receive Reminder Emails

Show “Remind me” button on the collection page

1. Open the app > click Collection page > Show auction widget option
2. Tick on the checkbox Show remind me
3. Save Settings

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Change the text of “Remind me” button

1. Open the app > click Settings > click Translations
2. Find Remind Me field, enter the new text of the button

For example: Auction reminder

3. Click Save to update the changes

Check the result on the front store

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How customer register

• When customer visit your store, he/she will see the auction widget on the product page or collection page as below:

• Click Remind me button on the widget, a popup will show ask for customer email
• Enter the email you want to receive email notification before the auction start > Click Remind me about the auction button to finish

• After that, the email reminding you about the auction of an item will be automatically sent to email before the auction starts.

Here is an example of the reminder email:

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🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.