envelopeCustomize auction email templates

🧩 Types of Auction Email Templates

1) Admin Email Templates

Used for emails sent to store admins, such as:

  • New bid notifications

  • Auction winner alerts

  • Bid summary emails

2) Customer Email Templates

Used for emails sent to bidders, such as:

  • Bid confirmation

  • Outbid alerts

  • Win / lose notifications

  • Auction reminders

Each template can be customized independently


🛠️ Steps to edit templates

  1. Open the app > click Notifications

  2. Select:

    • Admin tab → Admin email templates

    • Customer tab → Customer email templates

  1. Edit email subject

Example subjects:

  • You have a new bid on {product_name}

  • You won the auction for {product_name}

  • You have been outbid on {product_name}

  1. Customize email content

In the content editor, you can:

  • Edit text

  • Add headings

  • Format paragraphs

  • Insert dynamic variables

The editor supports basic formatting (bold, lists, alignment).

  1. Click Save.


🧪 Example: Customer Outbid Email

Template content:

Someone has placed a higher bid on {product_name}. Your last bid was {bid_amount}. Visit the product page to place a new bid.

Result for customer:

Someone has placed a higher bid on Gold Diamond Ring. Your last bid was $800.

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