Customize auction email templates

🧩 Types of Auction Email Templates

1) Admin Email Templates

Used for emails sent to store admins, such as:

• New bid notifications

• Auction winner alerts

• Bid summary emails

2) Customer Email Templates

Used for emails sent to bidders, such as:

• Bid confirmation

• Outbid alerts

• Win / lose notifications

• Auction reminders

Each template can be customized independently

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🛠️ Steps to edit templates

1. Open the app > click Notifications

2. Select:

   • Admin tab → Admin email templates

   • Customer tab → Customer email templates

1. Edit email subject

Example subjects:

• You have a new bid on {product_name}

• You won the auction for {product_name}

• You have been outbid on {product_name}

1. Customize email content

In the content editor, you can:

• Edit text

• Add headings

• Format paragraphs

• Insert dynamic variables

The editor supports basic formatting (bold, lists, alignment).

1. Click Save.

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🧪 Example: Customer Outbid Email

Template content:

Someone has placed a higher bid on {product_name}. Your last bid was {bid_amount}. Visit the product page to place a new bid.

Result for customer:

Someone has placed a higher bid on Gold Diamond Ring. Your last bid was $800.

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🙋 Still need support?

If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.