> For the complete documentation index, see [llms.txt](https://docs.tipo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tipo.io/tipo-auction/mail-notifications/customize-auction-email-templates.md).

# Customize auction email templates

### 🧩 Types of Auction Email Templates

#### 1) Admin Email Templates

Used for emails sent to store admins, such as:

* New bid notifications
* Auction winner alerts
* Bid summary emails

#### 2) Customer Email Templates

Used for emails sent to bidders, such as:

* Bid confirmation
* Outbid alerts
* Win / lose notifications
* Auction reminders

Each template can be customized independently

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### 🛠️ **Steps to edit templates** <a href="#steps-to-set-date-range" id="steps-to-set-date-range"></a>

1. Open the app > click **Notifications**
2. Select:
   * **Admin** tab → Admin email templates
   * **Customer** tab → Customer email templates

<figure><img src="/files/hkjOLrn3IBfWGh9c303P" alt=""><figcaption></figcaption></figure>

3. Edit email subject

Example subjects:

* `You have a new bid on {product_name}`
* `You won the auction for {product_name}`
* `You have been outbid on {product_name}`

4. Customize email content

In the content editor, you can:

* Edit text
* Add headings
* Format paragraphs
* Insert dynamic variables

The editor supports basic formatting (bold, lists, alignment).

<figure><img src="/files/5P4VsZAiasGM6T5KE2P6" alt=""><figcaption></figcaption></figure>

5. Click Save.

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### 🧪 Example: Customer Outbid Email

**Template content:**

> Someone has placed a higher bid on **{product\_name}**.\
> Your last bid was **{bid\_amount}**.\
> Visit the product page to place a new bid.

**Result for customer:**

> Someone has placed a higher bid on *Gold Diamond Ring*.\
> Your last bid was **$800**.

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**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.