# Admin email notifications

Admin email notifications help store owners and staff stay informed about auction activity, such as new bids and auction winners.

### ✅ What Events Trigger Admin Emails?

You can choose to notify admins when:

* &#x20;A new bid is placed
* &#x20;A customer wins an auction

Each event can be turned on or off independently.

***

### 🛠️ Add admin email to receive notifications

1. &#x20;Open the app, click **Notifications**
2. Under the **Admin tab**, enter the email addresses where you want to receive notifications.

* You can add multiple emails, separated by commas.
* Example: `hi@tipo.io,hi2@tipo.io`

<figure><img src="/files/5jEog3stspCb47gjTl4h" alt=""><figcaption></figcaption></figure>

3. Find **Send notification to admin whe**n, tick on the checkbox of the email template you want  > manually edit the email templates&#x20;

* **There is a new bid**
* **Customer has won an auction**

4. On the right panel, you can edit the Admin email template

You can customize:

* Email subject
* Email content
* Layout and wording

<figure><img src="/files/7gdVqWZMgNzgpz01h22G" alt=""><figcaption></figcaption></figure>

5. Optional option: In **Email provider**, set SMTP as sender email. Or just keep T**ipo email** as default function. [Learn more](https://docs.tipo.io/tipo-auction/mail-notifications/set-up-smtp-email-in-tipo-auction-app)
6. Click **Save**.

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### 📝 Customize  Email Content

You can personalize the email content using dynamic variables the app provides. These variables will automatically populate with real data when the email is sent.

<table><thead><tr><th width="211.5">Variable</th><th>Description</th></tr></thead><tbody><tr><td><code>{shop_name}</code></td><td>Your store’s name</td></tr><tr><td><code>{time_send}</code></td><td>Time range for the bid summary</td></tr><tr><td><code>{list_bid}</code></td><td>List of bids placed during the time period</td></tr></tbody></table>

* Copy the variables
* Paste in email body&#x20;
* Click **Save** after making changes

<figure><img src="/files/jZQa3loYC7AZtrTsEjgD" alt=""><figcaption></figcaption></figure>

***

### ✅ How Admin Notifications Work

**Scenario:**

* A customer places a new bid
* “New bid” notification is enabled
* Admin email is sent automatically with bid details

Admins instantly know what’s happening, no manual checks needed.

***

**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.


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