Notification overview

Auction email notifications keep admins and customers informed about what’s happening in an auction, such as new bids, winners, and reminders without needing to check the store manually.

This guide explains what notifications exist, who receives them, and how they work together.

📩 What Are Auction Email Notifications?

Auction email notifications are automatic emails sent when specific auction events happen.

They help:

• Admins monitor auction activity
• Customers stay informed and engaged
• Increase bidding activity and completion rates

Notifications are sent based on events, not manually.

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👤 Who Receives Auction Emails?

There are two main recipient types:

Admin Notifications

Sent to store owners or staff to keep track of auction activity.

Admins can receive emails when:

• A new bid is placed
• A customer wins an auction

Admin email addresses can be customized.

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Customer Notifications

Sent to bidders who participate in auctions.

Customers can receive emails when they:

• Place a bid
• Become the highest bidder
• Get outbid
• Win an auction
• Lose an auction
• Receive a reminder before an auction starts

Each notification type can be enabled or disabled.

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⚙️ What Triggers an Email?

Emails are sent automatically when specific auction events occur, for example:

• A new bid is placed
• An auction is about to start
• An auction ends
• A winner is selected
• A bidder is outbid

You don’t need to send emails manually — the system handles it.

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⚙️ How All Notification Settings Work Together

Here’s how the system flows:

1. An auction event happens (e.g. new bid)
2. Notification rule checks if that event is enabled
3. The correct email template is selected
4. Email is sent via Tipo Email or SMTP

If any step is disabled, the email will not be sent.

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🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.