Manually stop an auction

Normally, an auction ends automatically at the scheduled end time. But sometimes you may want to stop an auction early. For example, if there’s a pricing mistake or you want to pause bidding.

This guide shows you how to manually stop an auction and what happens after you stop it.

Before you start

• You must have at least one auction created

• The auction should be Running or Pending (scheduled)

🛠️ Steps to stop an auction

1. Open the app > click Auctions

2. Tick to checkbox of the auction you want to delete

3. Click More actions > Stop auction(s)

4. On the confirmation popup, you can tick to Also select a winner to choose a winner right away and click Yes, Stop it anyway button

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✅ What happens after you stop an auction?

When you manually stop an auction:

• The auction status becomes Stopped

• Customers can no longer place bids

• The auction widget on the product page is hidden

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▶️ Tutorial video

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🙋 Still need support?

If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.