# Set up SMTP

By default, Tipo Product Auction can send emails using **Tipo Email**.\
If you want better deliverability, branded sender emails, or your own email domain, you can set up **SMTP**.

### 💡 What Is SMTP?

SMTP (Simple Mail Transfer Protocol) allows your store to send emails using **your own email service**, such as:

* Gmail / Google Workspace
* Outlook / Microsoft 365
* Zoho Mail
* Custom business email servers

Using SMTP helps:

* Improve email delivery
* Avoid spam filters
* Send emails from your own domain

If you choose to enable it, you’ll need to set up your own SMTP server. This usually requires:

* SMTP Host (e.g. smtp.yourdomain.com)
* SMTP Port
* Your email username and password

⚠️ **Important**: If you’re unsure how to set this up, it’s best to ask your email provider or IT support team. Incorrect settings may prevent emails from being sent.

<table><thead><tr><th width="175.84991455078125">Option</th><th width="268.9500732421875">Use Default Email Function</th><th>Use Custom SMTP</th></tr></thead><tbody><tr><td>Setup Required</td><td>No setup required</td><td>Requires SMTP setup (host, port, login info)</td></tr><tr><td>Sender</td><td>no-reply@tipo.io</td><td>Your own email address</td></tr><tr><td>Ideal For</td><td>Quick setup, testing, small stores</td><td>Established stores that want full control and branding</td></tr><tr><td>Risk of Spam Folder</td><td>Higher (generic sender email)</td><td>Lower (trusted domain sender)</td></tr></tbody></table>

***

### 🛠️ Step-by-step: Set Up SMTP

1. Open the app > click **Notifications** > **Admin**
2. In **Settings** part >  **Email provider** > select **Use custom SMTP**
3. Enter the data of the **SMTP** config based on your email provider
4. Click **Save**
5. Click **Send test emails** to check the result

For example: You are using Google SMTP, you need to below information

<figure><img src="/files/HcCpuExD2eVmLFwcTd0c" alt=""><figcaption></figcaption></figure>

#### Enter SMTP connection details

Fill in the following fields using your email provider’s information:

| Field                        | Description                             | **Google (Gmail) Example**                                                                    | **Outlook / Microsoft 365 Example** |
| ---------------------------- | --------------------------------------- | --------------------------------------------------------------------------------------------- | ----------------------------------- |
| **Server / Host**            | SMTP server address                     | `smtp.gmail.com`                                                                              | `smtp.office365.com`                |
| **Port**                     | Port used to send emails                | `465`                                                                                         | `587`                               |
| **Encryption**               | Security method                         | `SSL`                                                                                         | `TLS`                               |
| **Username / Email address** | Email account used to send emails       | `yourname@gmail.com`                                                                          | `yourname@yourdomain.com`           |
| **Password / App password**  | Email password or app-specific password | [**Google App Password** (required)](https://support.google.com/accounts/answer/185833?hl=en) | Email password or app password      |

***

**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.


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