Set up SMTP

By default, Tipo Product Auction can send emails using Tipo Email.
If you want better deliverability, branded sender emails, or your own email domain, you can set up SMTP.

💡 What Is SMTP?

SMTP (Simple Mail Transfer Protocol) allows your store to send emails using your own email service, such as:

Gmail / Google Workspace
Outlook / Microsoft 365
Zoho Mail
Custom business email servers

Using SMTP helps:

Improve email delivery
Avoid spam filters
Send emails from your own domain

If you choose to enable it, you’ll need to set up your own SMTP server. This usually requires:

SMTP Host (e.g. smtp.yourdomain.com)
SMTP Port
Your email username and password

⚠️ Important: If you’re unsure how to set this up, it’s best to ask your email provider or IT support team. Incorrect settings may prevent emails from being sent.

Option	Use Default Email Function	Use Custom SMTP
Setup Required	No setup required	Requires SMTP setup (host, port, login info)
Sender	no-reply@tipo.io	Your own email address
Ideal For	Quick setup, testing, small stores	Established stores that want full control and branding
Risk of Spam Folder	Higher (generic sender email)	Lower (trusted domain sender)

🛠️ Step-by-step: Set Up SMTP

Open the app > click Notifications > Admin
In Settings part > Email provider > select Use custom SMTP
Enter the data of the SMTP config based on your email provider
Click Save
Click Send test emails to check the result

For example: You are using Google SMTP, you need to below information

Enter SMTP connection details

Fill in the following fields using your email provider’s information:

Field	Description	Google (Gmail) Example	Outlook / Microsoft 365 Example
Server / Host	SMTP server address	`smtp.gmail.com`	`smtp.office365.com`
Port	Port used to send emails	`465`	`587`
Encryption	Security method	`SSL`	`TLS`
Username / Email address	Email account used to send emails	`yourname@gmail.com`	`yourname@yourdomain.com`
Password / App password	Email password or app-specific password	Google App Password (required)	Email password or app password

🙋 Still need support?

If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.