# How the winner completes the order

There are 2 approaches for the winner to complete the order:

### From Email notification

1. When an auction ends, a winning email notification will be sent to the winner’s email address
2. The winner clicks on **Complete your purchase** button on the email
3. He will be directed to the Shopify checkout screen

<figure><img src="/files/QMCFYKy8VAUI0C0Cf3YH" alt=""><figcaption></figcaption></figure>

### From Auction history

1. The winner logs in his customer account > go to his account page on the Shopify store
2. Check **Auction history** > Click **Checkout** button
3. Complete the checkout process to purchase the auction item

<figure><img src="/files/NUpbYOS6jIUKqL9MvoI6" alt=""><figcaption></figcaption></figure>

**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tipo.io/tipo-auction/faqs/how-the-winner-completes-the-order.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.