Assign item to the next highest bidder
If the winning bidder does not complete checkout before the deadline, Tipo Product Auction can automatically offer the item to another eligible bidder.
Automatic reassignment is available only when:
Allow late payments from winners is disabled.
When late payments are allowed, winners can complete payment at any time, so reassignment is not available.
🛠️ Step-by-step: Configure Automatic Reassignment
1. Open the app > go to Settings > General > scroll down to Winner
Find If payment is not received > tick on Assign item to the next highest bidder checkbox
3. Click Save
When enabled:
If the winner misses the checkout deadline,
The item is automatically offered to the next eligible bidder
Only Assign if Their Bid Meets the Minimum Selling Price
Enable this option to ensure reassignment only occurs when the bidder's offer meets the auction's minimum selling price.
If no eligible bidder meets the minimum selling price, the item will not be reassigned.
Maximum Reassignments
Use Maximum reassignments to control how many times the auction can be reassigned.
For example:
1 = one reassignment attempt
3 = up to three reassignment attempts
5 = up to five reassignment attempts
Example Workflow:
Auction ends.
Bidder A wins.
Bidder A does not complete checkout before the deadline.
The winner order is removed.
Bidder B becomes the new winner.
Bidder B receives checkout access.
The process continues until payment is completed or the reassignment limit is reached.
🔄 How auto-assign next winner works
The auction ends and a winner is selected
The winner receives checkout access
The payment time countdown starts
If the winner does not pay in time:
The system automatically assigns the next highest bidder as the new winner
The new winner receives checkout access
This process repeats until a payment is completed or no bidders remain.
Examples: First winner does not pay
Scenario:
Winner A wins the auction
Payment time: 24 hours
Winner A does not complete payment
Result:
Winner A loses checkout access
Winner B (next highest bidder) becomes the new winner
Winner B can now complete checkout
🙋 Still need support?
If you still need help, please feel free to contact us at hi@tipo.io. We’ll be happy to assist you further.
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