Reschedule or cancel an appointment

Reschedule an appointment

Steps to mange

1. Open the app > click Appointments > click on the appointment you want

2. In the appointment details, click edit icon

3. Edit the Date and hour of the appointment > click Save to close the popup

4. Put a tick on Send email notification to the customers

5. Click Save

After the appointment is edited, it is moved to the correct datetime on the Tipo calendar in the app.

Note: In case you want to reschedule all customers in the customer group of an appointment, you can try this edit option

Cancel an appointment

1. Open the app > click Appointment > click on the appointment you want

2. Change the status to Reject and not refund

3. Tick on the checkbox Send email notification customers (optional)

4. Click Save to update

Tutorial video