Auto-assign next winner
Sometimes the auction winner does not complete payment. The Auto-assign next winner feature automatically assigns the next highest bidder as the new winner, keeping the auction moving without manual work.
This guide explains how auto-assign works and how to enable it.
🎯 Why use auto-assign next winner?
Using auto-assign helps you:
Avoid stalled auctions
Reduce manual winner management
Complete orders faster
Ensure fair and smooth auction results
🛠️ Step-by-step: Enable auto-assign next winner
Step 1: Set a payment deadline
1. Open the app > go to Settings > General > scroll down to Waterfall winner
2. In the Time limit for the winner to process the payment field, enter the time amount by hours/minutes you want
3. Click Save
Step 2: Enable Auto-Assign feature
Within the same Waterfall Winner settings, enable the option Auto-assign winner to next one if he/she does not pay
Tick on the checkbox Amount limit (based on the Reserve price of the auction) – optional if you want the current price of next winner to be bigger than the Reserve price of the auction
Click Save
🔄 How auto-assign next winner works
The auction ends and a winner is selected
The winner receives checkout access
The payment time countdown starts
If the winner does not pay in time:
The system automatically assigns the next highest bidder as the new winner
The new winner receives checkout access
This process repeats until a payment is completed or no bidders remain.
Examples: First winner does not pay
Scenario:
Winner A wins the auction
Payment time: 24 hours
Winner A does not complete payment
Result:
Winner A loses checkout access
Winner B (next highest bidder) becomes the new winner
Winner B can now complete checkout
⚙️ Recommended settings
For best results, use auto-assign together with:
Set payment time for winners
Allowed to process payment when timeout → OFF
This ensures:
Clear payment deadlines
Automatic progression to the next bidder
No manual admin action needed
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