Lock customer's timezone selection

✅ What this setting does

When Lock customer’s time zone selection is enabled, customers cannot change the time zone on the booking widget.

✅ How it works

When the setting is ON

• The widget shows only one time zone

• Customers cannot switch to another time zone

• All available time slots follow your business time zone

Example:

• Your store time zone: Bangkok, Hanoi (GMT+07:00)

• Customer is browsing from the US

⇒ The widget still shows times in GMT+07:00, and the customer cannot change it.

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🛠️ Step-by-step: Enable this setting

1. Open the app > click Settings > General

2. In Date time > tick on the checkbox Lock customer's timezone selection to show 1 timezone on the booking widget only.

3. Click Save.

Result on the booking widget on the site.

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💡 When should you enable this?

Enable this setting if:

• You offer in-person services

• Your team works in one time zone

• You don’t want customers to misread appointment times

Leave it disabled if:

• You offer online services

• Customers join from multiple countries

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🙋 Still need support?

If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.