Payment Options Overview
Customers can book your services with or without payment, depending on how you configure the service. This guide explains the difference and helps you choose the right option for your business.
ℹ️ Overview
Tipo supports two types of services:
Feature
Paid Service
Free Service
Requires Customer Payment?
✔️ Yes (Customer must pay online)
❌ No (Booking is free)
Customer Redirected to Checkout?
✔️ Yes (Directed to cart or checkout page)
❌ No (Bypasses the checkout process)
Shopify Order Created?
✔️ Yes (A standard order is created upon purchase)
✔️ Yes (An order is created for tracking, usually a "Pay later" or "Test-mode" order)
Customer Flow
Must complete the standard Shopify purchase flow
Completes instantly after filling out a simple free form
Useful For
Classes, charged services, rentals, and services requiring payment upfront
Free trials, consultations, shop visits, and informational appointments
💡 Two Main Payment Modes
1️⃣ Free Booking (No Payment Required)
Customers confirm the appointment without paying online.
Best for:
Consultations
Try-before-you-buy services
Businesses collecting payment in person
Free community classes
Customer experience:
Step
Action
Outcome
Click Book
Customer selects a time slot and clicks the book button.
Fill Form
The customer is presented with the Free Service form (e.g., Name, Email, Phone).
No payment details are required.
Confirm
The customer clicks Confirm button.
The booking completes instantly, directing them to a confirmation screen.
Order Created
no order
no order
Video
2️⃣ Paid Booking (Pay to book)
Customers must complete checkout to secure their appointment.
Best for:
Appointments with limited capacity
Classes or workshops
Services requiring deposits
Prepaid sessions
Customer experience:
Step
Action
Outcome
Click Book
Customer selects a time slot and clicks the book button.
Redirect to Checkout
The customer is redirected to the cart page or checkout page.
The service product is added to their cart.
Purchase
The customer completes the payment and checkout process.
The customer is charged for the service.
Order Created
The purchase is finalized.
A standard Shopify order is created in your store.
Video
🙋 Still need support?
If you still need help, please feel free to contact us at [email protected]. We’ll be happy to assist you further.
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