# Product behavior (templates)

Product behavior settings control what happens when customers interact with products inside your recommendation widgets.

These options affect click behavior, add-to-cart behavior, and how product images are displayed.

<table><thead><tr><th width="214.89996337890625">Setting</th><th>What it controls</th></tr></thead><tbody><tr><td>Redirect to cart</td><td>What happens after Add to cart</td></tr><tr><td>Open in new tab</td><td>How product links open</td></tr><tr><td>Image ratio</td><td>How product images look</td></tr></tbody></table>

***

### 🛠️ Where is the settings

1. Open the app > click **Settings** > **General**
2. Find **Template** section > tick on checkbox of the option you want to enable
3. Set product Image ratio(optional)
4. Click **Save**

<figure><img src="https://3173367560-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRM5h2vtdtoVXQ1FbxweB%2Fuploads%2F7ndh9uaCGvNfzAg1wlK7%2F2025-12-19_22-24-35.png?alt=media&#x26;token=145f5207-c2d4-4ae6-a235-63745d0696b8" alt=""><figcaption></figcaption></figure>

### 🛒 Redirect to the shopping cart after adding a product

**What this does**\
When enabled, customers are sent directly to the cart page after clicking **Add to cart** from a recommendation widget.

**When enabled**

* Customer clicks **Add to cart**
* They are redirected to the **Cart page**

<figure><img src="https://3173367560-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRM5h2vtdtoVXQ1FbxweB%2Fuploads%2Fl9LIBmhek4Z2IcbeIMmo%2F2025-12-19_21-56-05.png?alt=media&#x26;token=5444d71d-c39a-4f57-80bb-4fb87135785d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3173367560-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRM5h2vtdtoVXQ1FbxweB%2Fuploads%2FdtsJXH7ZHOm0VoWkaiZf%2F2025-12-19_21-56-35.png?alt=media&#x26;token=aedade08-e693-4293-9bd7-582e9f745d1e" alt=""><figcaption></figcaption></figure>

**When disabled**

* Product is added to cart
* Customer stays on the current page

#### Example

* Enable this if you want customers to checkout faster
* Disable this if you want customers to continue browsing

**Best for:**

* One-page checkout flows
* Flash sales
* Simple product catalogs

***

### 🔗 Open related products in a new tab

**What this does**\
Controls how product links behave when customers click a recommended product.

<figure><img src="https://3173367560-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRM5h2vtdtoVXQ1FbxweB%2Fuploads%2FZbzWawUcUfBDm4u2T7sH%2F2025-12-19_21-59-39.png?alt=media&#x26;token=3ef65300-25a2-455a-a4b3-1be72ed23f69" alt=""><figcaption></figcaption></figure>

**When enabled**

* Product opens in a new browser tab
* Original page stays open

**When disabled**

* Product opens in the same tab

#### Example

* Enable this to let customers compare products
* Disable this for a clean, mobile-friendly flow

**Best for:**

* Jewelry, fashion, or comparison-heavy stores
* Desktop-focused experiences

***

### 🖼 Product image ratio

What this does\
Defines the aspect ratio used for product images inside recommendation widgets.

**Format**

```
Width : Height
```

**Example**

```
400 : 500
```

This creates a portrait-style image, commonly used for fashion and jewelry.

#### Common ratios

* `1:1` → Square images
* `4:5` (400:500) → Fashion / jewelry
* `16:9` → Wide images (not recommended for products)

**Tip:**\
Use the same ratio as your product images to avoid cropping or empty space.

***

### 🧪 Example

In the example shown:

* Customer views a product page
* Related products appear below
* Clicking **Add to cart**:
  * Redirects to cart (enabled)
* Clicking a product image:
  * Opens in a new tab (enabled)
* Product images:
  * Display consistently using the `400:500` ratio

✅ Result: A smooth, predictable shopping experience

**🙋 Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.