Set up SMTP email in Tipo Auction app

When should you use custom mail config?

You should only enable the custom SMTP option if:

• You want to send emails using your own business email address (e.g. [email protected]).

• You want to improve email deliverability and make sure emails appear more trustworthy to customers.

• You’re having issues with emails going to spam and want more control over your mail settings.

If you choose to enable it, you’ll need to set up your own SMTP server. This usually requires:

• SMTP Host (e.g. smtp.yourdomain.com)

• SMTP Port

• Your email username and password

⚠️ Important: If you’re unsure how to set this up, it’s best to ask your email provider or IT support team. Incorrect settings may prevent emails from being sent.

Option	Use Default Email Function	Use Custom SMTP
Setup Required	No setup required	Requires SMTP setup (host, port, login info)
Sender	[email protected]	Your own email address
Ideal For	Quick setup, testing, small stores	Established stores that want full control and branding
Risk of Spam Folder	Higher (generic sender email)	Lower (trusted domain sender)

Steps to manage

1. Open the app > click Notifications > Admin

2. In Settings part > Email provider > select Use custom SMTP

3. Enter the data of the SMTP config based on your email provider

4. Click Save

5. Click Send test emails to check the result

For example: You are using Google SMTP, you need to below information

SMTP (host): smtp.gmail.com

Port: 465

Mail encryption: SSL

User name: your gmail address

Password: Google requires your app password, not email password. Create app password here