> For the complete documentation index, see [llms.txt](https://docs.tipo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tipo.io/tipo-auction/~/revisions/3uOn584ZFy41DoorDGbA/mail-notifications/set-up-smtp.md).

# Set up SMTP

### When should you use **custom mail config**? <a href="#when-should-you-use-custom-mail-config" id="when-should-you-use-custom-mail-config"></a>

You should only enable the custom SMTP option if:

* You want to **send emails using your own business email address** (e.g. <hello@yourstore.com>).
* You want to improve **email deliverability** and make sure emails appear more trustworthy to customers.
* You’re having issues with emails going to spam and want more control over your mail settings.

If you choose to enable it, you’ll need to set up your own SMTP server. This usually requires:

* SMTP Host (e.g. smtp.yourdomain.com)
* SMTP Port
* Your email username and password

⚠️ **Important**: If you’re unsure how to set this up, it’s best to ask your email provider or IT support team. Incorrect settings may prevent emails from being sent.

| Option              | Use Default Email Function         | Use Custom SMTP                                        |
| ------------------- | ---------------------------------- | ------------------------------------------------------ |
| Setup Required      | No setup required                  | Requires SMTP setup (host, port, login info)           |
| Sender              | <no-reply@tipo.io>                 | Your own email address                                 |
| Ideal For           | Quick setup, testing, small stores | Established stores that want full control and branding |
| Risk of Spam Folder | Higher (generic sender email)      | Lower (trusted domain sender)                          |

### Steps to manage

1. Open the app > click **Notifications** > **Admin**
2. In **Settings** part >  **Email provider** > select **Use custom SMTP**
3. **Enter the data of the SMTP config based on your email provider**
4. Click **Save**
5. Click **Send test emails** to check the result

For example: You are using Google SMTP, you need to below information

<figure><img src="/files/HcCpuExD2eVmLFwcTd0c" alt=""><figcaption></figcaption></figure>

**SMTP** (host): smtp.gmail.com

**Port**: 465

**Mail encryption**: SSL

**User name**: your gmail address

**Password**: Google requires your app password, **not** email password. Create app password [here](https://app.gitbook.com/o/HSWxpMI1QgMu4qZxZfVL/s/1ux6d1pfkKFKCAAHuj8H/~/changes/10/mail-notification/create-app-password-for-google)